FAQ

Frequently Asked Questions

About Our Products

What is makhana?
Makhana (fox nuts or lotus seeds) are a traditional Indian superfood harvested from sacred ponds in Bihar. They are light, crunchy, and naturally nutritious.

Are your products roasted or fried?
All FOXLYNUT makhana are slow-roasted — never fried. This preserves the natural crunch and keeps them light on calories.

Are they gluten-free?
Yes, all our products are 100% gluten-free and made with no artificial preservatives.

What is the shelf life?
6 months from the date of manufacture when stored in a cool, dry place.

Orders & Shipping

How long does delivery take?
Orders are typically delivered within 4–7 business days across India.

Do you offer free shipping?
Yes! Free shipping on all orders above ₹499.

Can I track my order?
Yes, you will receive a tracking link via WhatsApp and email once your order is dispatched.

Returns & Refunds

What is your return policy?
We accept replacements or refunds within 48 hours of delivery if the product is damaged, incorrect, or defective. Please contact us at hello@foxlynut.com with clear photos of the product, packaging, and shipping label.

Still have questions?

Reach us on WhatsApp at +91 92626 23004 or email hello@foxlynut.com — we typically respond within 2 hours.