Question 1

How much protein is in Foxlynut makhana?

Accepted Answer

Each 100g of Foxlynut makhana contains around 9–12g of plant-based protein, along with fibre, magnesium and calcium — significantly more protein than popcorn or potato chips.

Question 2

Is Foxlynut makhana gluten free?

Accepted Answer

Yes. Every Foxlynut flavour is naturally gluten free. The partner facility that roasts for us maintains segregated equipment to prevent cross-contamination.

Question 3

Do you use palm oil?

Accepted Answer

Never. Our partner roasters use high-quality sunflower oil and season with real spices. Zero palm oil, zero hydrogenated fats.

Question 4

Are your flavours vegan?

Accepted Answer

Most are. Raw Roasted, Peri Peri, Pudina Mint and Himalayan Pink Salt are 100% vegan. Cream & Onion and Smoky BBQ contain trace dairy — see the pack for details.

Question 5

Is Foxlynut suitable for keto or low-carb diets?

Accepted Answer

Makhana is a light, low-fat snack, but it does contain carbohydrates. Himalayan Pink Salt is our most keto-friendly SKU. Consult your nutritionist for personalised guidance.

Question 6

Any artificial colours, flavours or preservatives?

Accepted Answer

None. We only use natural spices, minimal salt, and cold-pressed oils. Read the label — it fits on one line.

Question 7

How long does delivery take?

Accepted Answer

Metro cities: 2–3 business days. Rest of India: 4–7 business days. Every order ships within 24 hours of confirmation.

Question 8

Is shipping free?

Accepted Answer

Yes — on all orders over ₹499. Below that, a flat ₹49 is added at checkout.

Question 9

Do you ship internationally?

Accepted Answer

We currently ship pan-India. International shipping opens soon — join our newsletter to hear first.

Question 10

Which courier partners do you use?

Accepted Answer

We use Delhivery, Bluedart and Shiprocket depending on your pincode — you'll receive tracking as soon as your order dispatches.

Question 11

Can I track my order?

Accepted Answer

Yes. Tracking is sent by email and SMS the moment your parcel leaves our warehouse.

Question 12

How should I store Foxlynut makhana?

Accepted Answer

Store in a cool, dry place away from direct sunlight. Once opened, transfer to an airtight jar and consume within 3–4 weeks for maximum crunch.

Question 13

What is the shelf life?

Accepted Answer

Six months from the date of manufacture, printed on every pack. Batches are roasted weekly by our partner unit, so most orders arrive within days of roasting.

Question 14

My makhana feels slightly soft — what should I do?

Accepted Answer

Toss it in a dry pan on medium heat for 2–3 minutes, or in an oven at 150°C for 5 minutes. Full crunch, restored.

Question 15

Do I need to refrigerate makhana?

Accepted Answer

No — a sealed, room-temperature jar is ideal. Refrigeration can introduce moisture.

Question 16

Which flavour is best for beginners?

Accepted Answer

Start with Himalayan Pink Salt — pure, clean, universally loved. Then move to Cream & Onion or Peri Peri based on your palate.

Question 17

How spicy is Peri Peri?

Accepted Answer

Medium heat — think a warm hum, not a burn. Balanced with garlic and black pepper.

Question 18

Which flavour is the healthiest?

Accepted Answer

All six are baked, not fried, with no palm oil. Himalayan Pink Salt and Raw Roasted contain the fewest ingredients.

Question 19

What's the difference between the 80g pouch and 100g box?

Accepted Answer

The 80g pouch is a resealable on-the-go format. The 100g box is a giftable kraft carton with a satin ribbon — ideal for hampers and desks.

Question 20

Can I customise a Discovery Box?

Accepted Answer

Yes. Head to /shop, choose any three flavours, and we'll apply an automatic 15% saving.

Question 21

Is Foxlynut good for kids?

Accepted Answer

Yes — makhana is a nutrient-dense, low-sodium snack that's popular for lunchboxes. Start younger palates with Cream & Onion or Classic.

Question 22

Can I eat Foxlynut during fasting (vrat)?

Accepted Answer

Yes. Raw Roasted, Himalayan Pink Salt and Pudina Mint are commonly used during Navratri and other vrat fasts. Please verify with your household tradition.

Question 23

Is it diabetic friendly?

Accepted Answer

Makhana has a low glycaemic index and is often included in diabetes-conscious meal plans. Consult your doctor for personalised guidance.

Question 24

Do you offer sugar-free options?

Accepted Answer

All our savoury flavours are sugar-free. Only trace natural sugars in seasonings — check the label for exact values.

Question 25

What is your return policy?

Accepted Answer

If a pack arrives damaged or opened, write to hello@foxlynut.com within 48 hours with photos and we'll replace it — no questions asked.

Question 26

How do I reach customer support?

Accepted Answer

Email hello@foxlynut.com or call/WhatsApp us at +91 92626 23004. We reply within one business day, Monday to Saturday, from our Samastipur, Bihar office.

Answers, on the record.